Having never used a HR consultant previously we met with Caroline for the first time just over 12 months ago, since then she has worked closely with us at Kingdom Maintenance Fife Ltd and has been invaluable in helping us through different employee issues. Managing a business can throw up many challenges and Caroline has always been on hand to give us a great source of support. We have developed a close partnership with Caroline over this time and she has a great understanding of us as a business. Caroline has drafted our contracts of employment and handbook and has also offered us a lot of ad hoc employment advice during this time. I would recommend Caroline’s services to anyone.
Castle Furniture has engaged the services of Caroline Rochford Consulting on numerous occasions over the past 5 years. Initially, we had contacted Caroline to assist us in managing a difficult employee situation, since then we have continued to engage Caroline as our dedicated HR Consultant. Caroline has always provided timely, relevant, and practical advice on how to proceed with specific employee relations issues. She has also provided excellent guidance and support, which included action plans, briefings before specific proceedings, document templates (e.g. letters to employees), and has assisted in Occupational Health referrals. Caroline has recently worked with Castle to update our Staff Handbook and draft new Employment Contracts and Policies. Before implementation, Caroline delivered training for the staff team, which assisted in answering questions, alleviating staff fears and resistance.
Caroline is one of those rare finds, her knowledge, experience and her mastery of the intricate and sometimes bewildering world of HR rules, regulations and legislation, makes her a truly valuable resource and is a constant source of strength for me in my role as CEO of Castle Furniture. Caroline was recommended to me by our accountant and I would not hesitate to recommend her services to anyone who needs quick, expert advice.